Seller and Borrower Short Sale and Loss Mitigation Documents and Instructions
General Short Sale Documents
Download each of the documents below and fill out as instructed.
- Borrower Income, Expenses & Financial Information (in PDF format for you to fill out).
- Sample Borrower Short Sale Hardship Letter (in MS Word format so you can write your own Hardship Letter) – This is a sample for you to see how the Borrower hardship Letter looks. Please do not fill it out. Instead, please just email a brief explanation of your hardship information to us so we can edit it and insert it into this Hardship Letter template for you.
- Short Sale Welcome Packet – This document would have been customized for you and and emailed to you as an attachment.
Lender Specific Short Sale and Loss Mitigation Documents and Links
Download the applicable document(s) (or click the applicable link) based on the mortgage company or companies that you pay your mortgage payment to each month (i.e. the mortgage servicer) and fill out/complete as instructed.
- Fifth Third (5/3) Bank Hardship and Short Sale Options.
- Bank of America FHA Short Sale Packet (only for FHA insured loans which are serviced by Bank of America).
- Chase Home Finance LLP/JPMorgan Chase Bank, N.A. Short Sale Information Packet.
- CitiMortgage Customer Hardship Assistance Package (Short Sale Request Link) – After you click this link, fill in all the fields and submit. Please be sure to forward the confirmation email you receive from Chase to shortsales@endingforeclosures.com so we can proceed with your short sale application.
- EverHome Mortgage Company Financial Package.
- IndyMac Mortgage Services Short Sale or Pre-Foreclosure Application.
- Ocwen Resolution Request Package.
- Regions Bank Short Sale Packet.
- SunTrust Mortgage Short Sale Guide.
- SunTrust Home Retention Request Form (including Short Sales).
- Wells Fargo Home Preservation Program Packet / Wells Fargo Short Sale Request Website.
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Federal Housing Finance Agency (FHFA) — the regulator and conservator of Fannie Mae and Freddie Mac and the regulator of the 12 Federal Home Loan Banks
The FHFA oversees Fannie Mae and Freddie Mac as well as the 12 Federal Home Loan Banks (think Bank of America, Wells Fargo, Chase (JPMorgan Chase), CitiMortgage (Citi Financial), etc.). The FHFA website offers mortgage and bank foreclosure prevention help and options. This includes the Home Affordable Refinance Program (HARP) that was expanded in October 2011 (see below).
Home Affordable Refinance Program (HARP)
According to the FHFA website, “For a mortgage to be considered for a HARP refinance, it must be owned or guaranteed by Fannie Mae or Freddie Mac. To determine if your loan is owned or guaranteed by Fannie Mae or Freddie Mac, you should contact your mortgage servicer who should verify that information for you.” You mortgage loan servicer is the bank or mortgage company that you pay your monthly mortgage payment to. You can also verify the ownership of your mortgage loan via the following resources:
After you verify the owner (called the “loan investor” in the mortgage business) of your mortgage loan and you find that your mortgage loan is owned by Fannie Mae or Freddie Mac, then you should use the following resources to obtain assistance to help stop the mortgage foreclosure affecting your home or property:
- Fannie Mae (FNMA) Mortgage Loan Foreclosure Help.
- Freddie Mac (FHLMC) Mortgage Loan Foreclosure Help.
According to the FHFA website, “If your loan is not a Fannie Mae or a Freddie Mac loan, your loan is not covered by the HARP refinance program. You may want to contact your servicer or other lenders to discuss
refinance programs you may be eligible for.” You can obtain more information about the HARP mortgage loan refinance program here: HARP mortgage loan refinance program.
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HUD/FHA Insured Mortgage Short Sale Program (Owner Occupants Only)
HUD Pre-foreclosure Sale Program (HUD PFS Program) - If your mortgage loan is FHA insured then you will absolutely want and need to participate in this short sale program. Information and the procedures can be viewed here: HUD Pre-foreclosure Sale Program Procedure, HUD Pre-Foreclosure Sales Program Facts Sheet and HUD Pre-Foreclosure Sales Program Mortgagee Letter 2008-43. If you are accepted into the HUD Preforeclosure Sale Program, you will receive a HUD Preforeclosure Sale Program Approval to Participate (this is a sample), which is filled out by the bank or mortgage lender and states the terms of the short sale that will be acceptable to your bank or mortgage lender and HUD. To start your application to this short sale program please fill out the documents indicated below, but be sure to clearly indicate that you are requesting a short sale, not a loan modification. For the documents that need to be filled out (borrower(s) only – i.e. if the property is owned jointly by a husband and wife, but the husband is the only borrower on the loan you only need to submit the following documents for the husband), please be sure to read and follow all the instructions exactly as written. Generally, the documents require to apply for the HUD Short Sale Program are as follows:
- IRS Tax Form (Form 4506T-EZ) – Please fill in your name, SS#, address, etc. in boxes 1-5 and fill in the most recent 2 years in box 6 and then sign and date where indicated.
- Verification of Income (Proof of Income Checklist) – As the list found on this linked page shows, generally this consists of your most recent 2 paystubs, which must at least cover the last 30 days. However, the proof of income could also be Pension Income, Social Security Income, Disability Income, Alimony, business income, and any other source of income. You will need to provide proof of income that applies in your case. For example, if you are self employed, or own a business, you will need to provide the Profit & Loss Statement and other documents required. If you are unemployed, but not receiving unemployment benefits, you will need to explain this prominently in your Borrower Short Sale Hardship Letter (see below).
- Bank Statements (most recent 2 months) – You will need to provide the full bank statements for all the bank accounts that the borrower(s) on the loan own. Online printouts of account activity are not acceptable. Most banks make full statements available for download via their online banking systems.
- Tax Return (most recent 2 years).
- Borrower Short Sale Hardship Letter (see list above under General Short Sale Documents) - You need to explain what happened and what caused you to not be able to pay your mortgage loan.
- Borrower Income, Expenses & Financial Information (see list above under General Short Sale Documents).
- Third Party Authorization (signed) – I will provide this document to you.
- Listing Agreement (signed) – I will provide this document to you.
- Utility Bill (copy of most recent one) – Your lender wants a copy of your most recent electricity, gas, water, phone, cable, etc. bill (just one bill, not a copy of each bill) to verify that the utilities are on and that you occupy the property. If you do not occupy the property then please let me know and I will send you a letter (after obtaining some information from you), which details the occupancy status and maintenance of the property.
- Divorce Decree (if applicable) – The party that is granted sole ownership of the Property being sold must obtain a signed and notarized Quit Claim Deed from the party relinquishing ownership interest in the Property. If you are legally separated, but not divorced the court issued separation agreement will probably suffice.
- Military Service Orders/Letter (if applicable) – If you are currently Active Duty in the US military then you will need to provide a copy of your orders, or at least the detailed information about your current station.
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HAFA is under the Making Home Affordable (MHA) Program
HAFA Short Sale Program Information – Review the information below to see if you want to apply for the HAFA Short Sale Program.
- Information about the HAFA Short Sale Program from the National Association of REALTORS including benefits to Homeowners and Borrowers – There are substantial benefits for financially distressed homeowners and borrowers to participate in the HAFA Short Sale Program.
- Search the List of Mortgage Loan Servicers participating in the HAFA Short Sale Program - Your mortgage loan servicer may participate in the HAFA Program. You find out if your mortgage loan servicer participates in the HAFA Program.
- HAFA Short Sale Program Overview from the Making Home Affordable and Home Affordable Modification Program Website.
- Eligibility for the Making Home Affordable (MHA) Programs (including the HAFA Short Sale Program) – Information about each of the MHA programs.
- Making Home Affordable (MHA) Frequently Asked Questions (including information about the HAFA Short Sale Program).
- Sample HAFA Short Sale Program Agreement – This document gives you an idea of what to expect if you are offered acceptance into the HAFA Short Sale Program.
HAFA Short Sale Program Documents – Making Home Affordable Program Information and Documents (For your information only. Do not download these documents since they are typically outdated.) – This link will take you to a website which lists the instructions on how to request to be enrolled in the Making Home Affordable Program (MHA), the Home Affordable Modification Program (HAMP). The HAFA Short Sale Program is under the MHA Program (and formerly under HAMP) so you will to use the MHA forms (do not download the forms from the government’s MHA website as they usually outdated – please use only the forms listed below) to apply for a HAFA short sale, but be sure to clearly indicate that you are requesting a short sale, not a loan modification. For the documents that need to be filled out (borrower(s) only – i.e. if the property is owned jointly by a husband and wife, but the husband is the only borrower on the loan you only need to submit the following documents for the husband), please be sure to read and follow all the instructions exactly as written. Generally, the documents require to apply for the HAFA Short Sale Program are as follows (use document links below):
- Making Home Affordable Program Request For Mortgage Assistance (RMA) for HAFA Short Sale Program and Dodd-Frank Certification – This document is required to apply for the HAFA Short Sale Program and is sometimes necessary for any short sale. Please follow the instructions carefully and fill out completely.
- IRS Tax Form (Form 4506T-EZ) – Please fill in your name, SS#, address, etc. in boxes 1-5 and fill in the most recent 2 years in box 6 and then sign and date where indicated.
- Verification of Income (Proof of Income Checklist) – As the list found on this linked page shows, generally this consists of your most recent 2 paystubs, which must at least cover the last 30 days. However, the proof of income could also be Pension Income, Social Security Income, Disability Income, Alimony, business income, and any other source of income. You will need to provide proof of income that applies in your case. For example, if you are self employed, or own a business, you will need to provide the Profit & Loss Statement and other documents required. If you are unemployed, but not receiving unemployment benefits, you will need to explain this prominently in your Borrower Short Sale Hardship Letter (see below).
- Bank Statements (most recent 2 months) – You will need to provide the full bank statements for all the bank accounts that the borrower(s) on the loan own. Online printouts of account activity are not acceptable. Most banks make full statements available for download via their online banking systems.
- Tax Return (most recent 2 years).
- Borrower Short Sale Hardship Letter (see list above under General Short Sale Documents) - You need to explain what happened and what caused you to not be able to pay your mortgage loan.
- Borrower Income, Expenses & Financial Information (see list above under General Short Sale Documents).
- Third Party Authorization (signed) – I will provide this document to you.
- Listing Agreement (signed) – I will provide this document to you.
- Utility Bill (copy of most recent one) – Your lender wants a copy of your most recent electricity, gas, water, phone, cable, etc. bill (just one bill, not a copy of each bill) to verify that the utilities are on and that you occupy the property. If you do not occupy the property then please let me know and I will send you a letter (after obtaining some information from you), which details the occupancy status and maintenance of the property.
- Divorce Decree (if applicable) – The party that is granted sole ownership of the Property being sold must obtain a signed and notarized Quit Claim Deed from the party relinquishing ownership interest in the Property. If you are legally separated, but not divorced the court issued separation agreement will probably suffice.
- Military Service Orders/Letter (if applicable) – If you are currently Active Duty in the US military then you will need to provide a copy of your orders, or at least the detailed information about your current station.

















